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In the nurse recruiting industry, the more applicants that you attract, the better. However, hospitals desire quality over quantity. Shifting your recruiting outlook to the Lean principles of recruiting can ensure a qualified pool of nurses.
Lean Thinking: A Resource for All Industries
Toyota Motor Corporation developed Lean thinking as a tool to maximize available resources to provide value. Lean targets are eliminating waste and increasing efficiency in four areas: removing non-valued activities, decreasing wait time, reducing errors, and boosting customer satisfaction.
While nearly 70% of U.S. hospitals implement a process improvement framework in their transformation journey, the extent and experiences differ (source). Only one in eight hospitals are at a mature phase of implementation. A performance management scorecard can align healthcare and recruitment objectives by focusing on specific metrics by like quality of hire and service, efficiency, responsiveness, cost, and productivity.
Lean thinking draws its power from creating standardized solutions to common problems. However, it’s imperative to persistently reevaluate the metrics to validate progress and find innovative opportunities. Organizations on a Lean transformation journey have positive outcomes like a shorter time to fill available positions and improved nurse retention. Optimal results occur when the hospital culture supports the Lean model from the top to the front lines (source). By applying the Lean principles, recruiters can focus on activities that develop better candidates.
Lean recruiting simplifies methods and improves performance, while cutting costs and providing better patient outcomes. With a looming nursing shortage and healthcare vacancies stagnating across the board, the traditional recruiting model must change. While there is no quick or easy fix to this long-term issue, Lean recruiting is making positive progress.
Caitlin Goodwin MSN, RN, CNM is a Board Certified Nurse-Midwife and freelance writer. She has ten years of nursing experience and graduated with a MSN from Frontier Nursing University.