Over the past 40 years, I have accumulated so many amazing anecdotes about working with and relying upon the pediatric and intensive care nurses in all of the hospitals I have worked in. The main message here for all physicians is to be able to trust, rely on and respect the nurses you work and will work with in the hospital or clinic setting. The fact that I feel this way has almost nothing to do with the fact that Sally, who is a former PICU, ER, clinic, consultant, quality improvement (QI), Daisy Award winning, mother of 3, unofficial Spanish translator and social worker, now infusion area nurse at the Ann and Robert H. Lurie Children’s Hospital of Chicago, for 40 years, and I have been married for 37 years. I think our greatest challenges have been after I had a sudden cardiac arrest and required 5 shocks 5 years ago…and when we worked together when I was a senior pediatric resident at what is now Lurie and Sally and I cared for some very critically ill children in the pediatric intensive care unit….

Pediatric and intensive care nurses are remarkably smart and well organized care providers and once you, as a physician, recognize that fact and begin to rely on them to provide the exemplary care of your patients and their families, you will be able to relax a little bit more. In my practice situation at NorthShore University HealthSystem, I was the attending, without residents or fellows, for these children in the intensive care unit with the nurses and respiratory therapists. When these infants and children presented to the Emergency Department (ED), I worked with the exceptional ED nurses and attending physicians to stabilize them before admission to the ICU and in some situations, the ICU nurse and I transported them to the children’ hospital for advanced care when the necessary resources were not available at Evanston Hospital.

My experience with neonatal intensive care (NICU) nurses during the 10 or so years I practiced neonatology in the NICU at Evanston Hospital, Children’s Memorial Hospital and Prentice Women’s Hospital was just as amazing. Once again, these nurses know their patients and their families so well when they were their primary nurse or, for that matter, whenever they had that patient, even for the day or night. One rule to keep in mind, is when the nurse who was caring for that patient called you to tell you they were concerned, it was best to respond and come to see that infant immediately. Wherever I have cared for infants and children, this rule is one to follow at all times. And wherever we were, whether it was in the NICU, the delivery room, on transport in the ambulance or at another hospital, or even in the ED at times, I always relied on the nurses I worked with to provide the best care of the infants and children I was responsible for.

Even now as the QI physician in the NICU at Comer Children’s Hospital, I continue to be amazed at the clinical judgement of the nurses. They are bright, insightful and continue to provide the best care of these very complex and critically ill babies. They also are sensitive to the parents who are most frequently from underprivileged areas of Chicago. Moreover, they have interest in improving the quality of care of the infants and their families and come up with new ideas for QI projects. I have also found the nursing managers to be outstanding in the ongoing management of the nursing staff of over 170 nurses in a NICU with a total over 60 beds.

The best way to summarize pediatric and intensive care (and ED nurses for that matter) is to say they are a joy to work with no matter how challenging the clinical, social, or for that matter QI or administrative situation is that you are facing.

Joseph Hageman, MD

Joseph Hageman, MD, is the director of quality improvement in the NICU at Comer Children's Hospital in Chicago.

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